At Flexy Fits, we want you to love what you wear. But if something isn’t right, we’re here to make it right.
🔁 Returns
We accept returns within 7 days of your order being delivered — only if:
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The item is unused, unworn, and in its original condition
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All tags, packaging, and labels are intact
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You provide proof of purchase (order number or receipt)
📦 Note: Return shipping costs are the customer’s responsibility unless the product is defective or wrong.
🚫 Items Not Eligible for Return
We do not accept returns for:
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Used, damaged, or washed products
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Accessories (watches, wallets, jewellery) unless defective
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Items bought on sale or clearance
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Customized or personalized products
🔄 Exchanges
We allow size exchanges for clothing items (if available in stock). You must request an exchange within 7 days of receiving your order.
💰 Refunds
Once we receive and inspect your returned item, we’ll notify you via email.
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If approved, your refund will be processed to your original payment method within 5–7 business days.
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If rejected (due to condition), we’ll return the product back to you at your expense.
❗ Damaged / Incorrect Items
If you received a damaged, defective, or wrong item, please contact us within 48 hours of delivery with photos. We’ll resolve the issue with a replacement or refund.
📩 How to Request a Return or Exchange
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Email us at flexyfits40@gmail.com
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Mention your Order Number and reason for return/exchange
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Our team will guide you through the process